Contact Hearthstone Chimney Co.

Contact Hearthstone Chimney Co. - Free Chimney Cleaning Estimate in Boston

Call us at (857) 597-5950 and you’ll reach a live coordinator who can book your free assessment. We’re not going to hard-sell you on work you don’t need. You’ll get a straight answer about what’s going on with your chimney, a written estimate with real numbers, and a time that works for your schedule. Most Boston homeowners we serve book within a day or two of calling.

Call (857) 597-5950

What Happens When You Call

Step 1: A person answers. When you dial (857) 597-5950, a live coordinator picks up during our business hours. They’ll ask which Boston neighborhood you’re in, what you’re noticing with your chimney or fireplace, and what times work for you. No phone tree. No holding for twenty minutes.

Step 2: We schedule the assessment. We’ll find a window that fits your calendar, usually within a few days. Before we arrive, you’ll know who’s coming and what to expect. We show up when we say we’ll be there.

Step 3: You get a written estimate. Our sweep inspects your chimney with a camera, shows you the footage, and explains what needs doing and what can wait. The estimate is itemized and fixed. No surprises on the bill.

Step 4: We complete the work. If you choose to move forward, we schedule the job, arrive prepared, and finish with the same care we’d give our mother’s house. Every job carries our written guarantee.

Why Boston Homeowners Call Us First

• We’re local to Boston and the surrounding towns. Our team lives and works in the same neighborhoods we serve, from Back Bay to Revere. That means we understand how Boston’s freeze-thaw cycles, coastal salt air, and older masonry affect chimneys differently than they do inland.
• Every pro working under our name is required to hold the license and insurance their state requires. We’re insured and bonded, and we carry the coverage that protects your home while we’re in it. We’ve been serving Massachusetts homeowners since 2014.
• Transparent pricing with no hidden fees. Your estimate is written, itemized, and agreed to before any work begins. If we find something unexpected during the job, we stop and talk it through. We don’t believe in invoice shock.
• We stand behind our work. The Keystone Standard applies to every job: 90 days, in writing, no arguing. If something’s not right, we come back and fix it. That’s how we’ve operated since the day this branch opened.

Our Service Area Around Boston

We regularly sweep chimneys in Boston proper and these surrounding communities: Quincy, Revere, Randolph, Milton, Hingham, Chelsea, Abington, Hull, Avon, Holbrook, and Cohasset. Most of these towns see us within a day or two of booking. If you’re just outside this list, call anyway. Chances are we’ve already worked on a chimney in your neighborhood.

Frequently Asked Questions - Booking & Estimates

Is the estimate really free?

Yes. There’s no charge for us to come out, inspect your chimney with our camera, and provide a written estimate. We believe you shouldn’t have to pay to find out what you actually need. Call (857) 597-5950 to schedule yours.

How quickly can you come to Boston?

We typically book assessments within one to three business days, depending on the season. Fall fills up fastest as homeowners prepare for burning season. If you’re concerned about timing, call and we’ll tell you exactly where we stand. Call (857) 597-5950 and we’ll find you a spot.

Do you charge extra for weekends or evenings?

We schedule during our regular hours: Monday through Friday 7:00 AM to 7:30 PM, Saturday and Sunday 7:00 AM to 6:30 PM. We don’t tack on surcharges for Saturday appointments. Evening slots during the week are available. Call (857) 597-5950 to check current availability.

What should I have ready when I call?

Your address, a brief description of what you’re experiencing (smoke backup, draft issues, it’s been years since the last sweep), and a couple of preferred times. If you know the approximate age of your chimney or liner, that’s helpful but not required. The coordinator will handle the rest. Call (857) 597-5950 when you’re ready.

What payment methods do you accept?

We accept cash, check, and all major credit cards. Payment is due upon completion of the work, not before. For larger jobs, we can discuss a payment schedule when we deliver your written estimate. Call (857) 597-5950 if you have specific questions about billing.

Call or Request a Callback

(857) 597-5950

Monday - Friday: 7:00 AM - 7:30 PM
Saturday - Sunday: 7:00 AM - 6:30 PM

We’re here when you need us. No pressure, no rush. Just a straight answer about your chimney and a square deal if you choose to move forward. The hearthstone is the stone the whole home gathered around. We plan to be keeping Boston’s hearths safe for decades to come.

Written by Russell Haines, Owner at Hearthstone Chimney Co., serving Boston since 2014.