Level 1 sweep and inspection to the NFPA 211 annual standard - flue, crown, cap, and flashing checked and photographed
Chimney sweep logs do not sweep chimneys. They loosen some creosote - which then falls where a brush and vacuum still have to collect it.
Fast, Reliable Chimney Cleaning & Sweep Across Randolph
A professional chimney cleaning and sweep in Randolph, MA typically costs between $189 and $349 for a standard Level 1 service with inspection, and most appointments are completed in a single visit. For homes with mid-century chimneys - which describes much of Randolph - a Level 2 camera inspection runs $289 to $449 and is the only way to verify what is actually happening inside your flue. Call (857) 597-5950 to book; a live person answers the phone 24 hours a day, and we schedule from our Boston office with crews serving Randolph directly.
We’ve been working on chimneys in Norfolk County for over 42 years, and Randolph’s housing stock tells a specific story. The town’s rapid build-out from 1950 through the mid-1970s packed in Cape Cods, raised ranches, and split-levels with single-flue brick chimneys sized for oil-fired boilers. As Randolph homeowners converted to gas or heat pumps over the past two decades, those same oversized flues now run too cool for the appliances they serve. The result is chronic condensation, accelerated clay-liner cracking, and creosote buildup even in homes that burn little wood. This is not a generic chimney problem. It is a failure pattern tied directly to Randolph’s development era and fuel-conversion wave, and it is why we approach every Randolph job with a camera first and a plain-English verdict afterward.
Why Hearthstone Chimney Co. Is Randolph’s Preferred Chimney Cleaning & Sweep Company
Our Chimney Cleaning & Sweep team knows Randolph’s chimneys because we have worked on hundreds of them. We understand the difference between a 1962 Cape on Highland Glen Road and a 1974 split-level near North Main Street, and we know what each flue is likely hiding before we set up our ladder.
Randolph homeowners call us back because we document everything. Our Level 2 inspections end with photos you can see and a written verdict you can understand. If we recommend work, it is because camera footage shows damage, not because a technician needs to hit a quota. The 90-Day Done Right Promise backs every job in writing - Krafted right, Every time, Your home first, Standing behind it. No paperwork to file, no argument to win.
Dispatch and scheduling are coordinated from our Boston office, and crews serve Randolph locally. Most jobs finish in one visit. Technicians are background-checked, uniformed, and trained to explain what they found before they pack up. No-hassle upfront pricing means the estimate number matches the invoice number.
A homeowner on Highland Glen Road in Randolph called us after noticing smoke spilling into the living room whenever the fireplace was lit. Our tech found first-degree creosote in the flue and a clay liner with spalled sections and separated joints. We ran a camera through the stack and showed the homeowner the cracked tiles on our monitor, then swept the flue and recommended a HeatShield liner repair only after the footage confirmed the damage. The downdraft issue was traced to a recent re-roof that had reduced clearance, so we also tested the draft and discussed a taller cap extension to restore proper draft. That is how we work - evidence first, recommendation second.
Our Chimney Cleaning & Sweep Services in Randolph
Level 1 Inspection
A Level 1 inspection is the baseline service for Randolph homeowners who use their fireplace or heating appliance regularly and have not experienced any changes, incidents, or performance issues. We examine readily accessible portions of the chimney exterior, interior, and connecting appliance. For a typical Randolph Cape or ranch with a single flue, this takes about 45 minutes. We check for obstructions, creosote buildup, and basic structural soundness. If your chimney has not been inspected in over a year, this is where we start. A Level 1 inspection with sweep in Randolph runs $189-$249.

Level 2 Inspection
Level 2 is where we do our best work in Randolph, and it is the service we recommend for most homes in town. This inspection includes everything in Level 1 plus a full camera scan of the flue interior, inspection of attics, crawl spaces, and basements where the chimney passes through, and documentation with photos. For Randolph’s 50-to-70-year-old clay tile liners, this is essential. Camera footage reveals cracked tiles, spalled surfaces, joint separation, and third-degree creosote glaze that a visual-only sweep will miss. We have found dangerous conditions in Randolph flues that appeared clean from the firebox. A Level 2 inspection with camera documentation in Randolph costs $289-$449 depending on flue count and accessibility. You receive the photos and a written report.

Creosote Removal
Creosote forms in three stages. First-degree is flaky soot, easily brushed. Second-degree is crunchy flakes. Third-degree is a tar-like glaze that is literally condensed fuel, and it is the leading cause of chimney fires. In Randolph, third-degree creosote is especially common in flues that once served oil boilers but now vent gas appliances. Those oversized flues run cool, and cool flues condense more creosote. Worse, third-degree glaze can look like a clean black surface to an untrained eye. Our technicians use professional-grade rotary systems and, when necessary, chemical modifiers to break down glazed deposits. We verify removal with the camera before we call the job done. Creosote removal as a standalone service in Randolph runs $249-$389 depending on severity and flue length.

Soot Removal & Annual Sweep
The annual sweep is preventive maintenance that keeps first-degree creosote from hardening into something worse. For Randolph homeowners who burn wood regularly, NFPA 211 recommends this every year. For gas appliance venting, the schedule varies, but the inspection does not - those cool-running flues still accumulate debris and moisture. Our annual sweep includes the Level 1 inspection, brush and vacuum of the flue, and cleanup of the smoke chamber and firebox. We finish with a condition report. Annual sweep service in Randolph is $189-$269. We send reminder calls in late summer so you are ready before the first cold snap hits Norfolk County.

What happens when you call
- 1
A real person answersNo phone trees - you reach a local pro.
- 2
You get an upfront price rangeHonest numbers before anyone is dispatched.
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A background-checked tech heads outLicensed & insured, dispatched right away.
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You approve before work beginsNothing starts until you say go.
Trusted Brands We Service in Randolph
We do not use builder-grade substitutes. When a Randolph chimney needs a liner repair, crown rebuild, or cap replacement, we work with professional-grade materials from HeatShield, Gelco, and Olympia Chimney - brands that field technicians actually trust. We stock common parts and materials locally, which means most Randolph jobs do not wait on shipping. A HeatShield cerfractory flue repair, for example, can often be completed on the same return visit once camera evidence confirms it is the right fix. Famco caps and accessories are available for the odd-sized flues we encounter in Randolph’s mid-century construction. The right material for the specific chimney - that is the craftsman’s approach, and it is the only approach we know.
Common Chimney Cleaning & Sweep Problems We See in Randolph Homes
- Cracked clay tile liners from freeze-thaw cycling. Randolph’s inland Norfolk County location delivers repeated freeze-thaw swings through winter, which aggressively attack aging mortar joints and cracked clay tiles in the town’s mid-century chimneys. An unscrupulous sweep might push a full liner replacement without camera evidence the homeowner can see. We show you the damage first.
- Low-profile chimneys causing downdraft after re-roofing. Many of Randolph’s 1960s Cape Cods have low-profile chimneys that only marginally satisfy the 2-foot-in-10 clearance rule. When owners re-roof with thicker modern shingles or add ridge caps, the effective height drops and persistent downdraft or smoke rollback appears. Some companies misdiagnose this as simple creosote and sell unnecessary chemical treatments instead of addressing clearance or cap height.
- Third-degree creosote in converted gas flues. Flues that once served oil boilers but now vent gas can accumulate glazed creosote that a visual-only sweep misses entirely. The homeowner gets a false “all clear” and a continued fire risk until a camera-assisted Level 2 inspection reveals the glaze hiding on the flue walls.
- Crown and cap failure from Blue Hills wind exposure. The northern edge of Randolph sits close to the elevated terrain of the Blue Hills, exposing those neighborhoods to stronger prevailing winds that drive rain and ice deeper into chimney crowns and accelerate cap and flashing failure. Annual inspection catches this before water reaches the flue.
Pricing for Chimney Cleaning & Sweep in Randolph, MA
Here is what chimney cleaning and sweep services cost in the Randolph market. These are upfront, no-surprise ranges - the number we quote is the number on the invoice.
| Service | Typical Range in Randolph |
|---|---|
| Level 1 Inspection + Sweep | $189 - $249 |
| Level 2 Camera Inspection | $289 - $449 |
| Creosote Removal (moderate) | $249 - $389 |
| Annual Sweep (returning customer) | $189 - $269 |
| Fireplace Cleaning + Inspection | $219 - $299 |
Factors that move the needle: number of flues, roof height and pitch, severity of creosote buildup, and whether the chimney has been maintained or neglected. A neglected flue with third-degree glaze takes longer and costs more than a well-maintained system. We quote the full price before we start, and we do not add charges after the fact. Seniors and veterans receive a permanent 5% discount. Call (857) 597-5950 for a free estimate - we will ask the right questions about your Randolph home and give you a firm number.
We Also Serve Cities Near Randolph
Our crews work throughout Norfolk and Plymouth counties. If you are in Holbrook, Avon, Milton, or Quincy, the same technicians, same camera inspections, and same 90-Day Done Right Promise apply. We schedule Chimney Cleaning & Sweep in Randolph and surrounding towns from our Boston office, with local routing that keeps appointment windows tight. Mention your town when you call and we will confirm coverage and timing.
Serving Randolph, MA - Our Local Coverage Area
We’re based in the Randolph area and know this community well. Use the map below to see our service coverage - if you’re nearby, we can almost certainly help.
FAQs - Chimney Cleaning & Sweep in Randolph
Randolph’s housing stock is the reason. The town built rapidly between 1950 and 1975, and most of those homes have original clay tile flue liners now 50 to 70 years old. Those liners are at or past typical service life, and they are especially vulnerable to spalling and joint separation caused by Massachusetts freeze-thaw cycling. Compounding this, many Randolph homeowners converted from oil to gas or heat pumps, and the resulting cool flue gases produce more condensation that accelerates deterioration. Neighboring towns with older, taller chimneys or different development timing do not see this pattern as consistently. Call (857) 597-5950 for a camera inspection - estimates are free.
Your chimney likely no longer meets the 3-foot-high, 2-foot-in-10 clearance rule. Many 1960s Cape Cods in Randolph were built with marginally low chimneys, and thicker modern shingles or added ridge caps reduce effective height further. The result is persistent downdraft and smoke rollback. This is a callback-complaint pattern our technicians encounter repeatedly in Randolph but rarely in taller-chimney communities like Milton or Canton. A camera inspection rules out flue damage, and draft testing confirms the clearance problem. Solutions range from a cap extension to partial rebuild depending on what the footage shows. Call (857) 597-5950 - we will test it and show you the numbers.
Yes, especially in Randolph. Even gas and oil appliances produce acidic condensation and debris, and cool-running flues in oversized chimneys are prone to hidden deterioration. A Level 2 camera inspection reveals cracked tiles, joint separation, and creosote glaze that no visual check can confirm or rule out. We have found serious conditions in Randolph flues where the homeowner had not lit a fire in years. The inspection takes about an hour and ends with photos you keep. Call (857) 597-5950 to schedule - estimates are free.
Third-degree creosote is a hardened, tar-like glaze that coats flue walls and functions as condensed fuel. It is the leading cause of chimney fires. In Randolph, it is especially common in flues converted from oil to gas service, where oversized liners run too cool to fully vent combustion byproducts. The glaze can look like a clean black surface to an untrained eye and is often missed during visual-only sweeps. Only a camera-assisted Level 2 inspection reliably identifies it. Removal requires professional rotary equipment and sometimes chemical treatment. Call (857) 597-5950 if your Randolph home has an older flue - we will check it properly.
Randolph’s inland location produces repeated freeze-thaw swings through winter. Water enters small cracks in the crown or gaps in flashing, expands when it freezes, and widens the opening. Over several seasons, this destroys mortar joints, lifts crown concrete, and separates flashing from the roofline. Homes on the northern edge of town near the Blue Hills elevation see accelerated damage from stronger wind-driven rain and ice. Annual inspection catches this early, before water reaches the flue or surrounding structure. Call (857) 597-5950 for a free estimate - we include crown and flashing condition in every Level 2 inspection.
Written by Russell Haines, Owner at Hearthstone Chimney Co., serving Randolph and local communities for over 42 years.





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